roles/contactcenterinsights.viewer

Title: Contact Center AI Insights viewer

Description: Grants read access to all Contact Center AI Insights resources.

Stage: GA

Role Type: Predefined

69 Assigned Permissions:

🔍

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedOperations.get

contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryResults.get

contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.list

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.notes.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.settings.get

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.visibilityLabels.list