roles/contactcenterinsights.editor

Title: Contact Center AI Insights editor

Description: Grants read and write access to all Contact Center AI Insights resources.

Stage: GA

Role Type: Predefined

172 Assigned Permissions:

🔍

contactcenterinsights.analyses.create

contactcenterinsights.analyses.delete

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.create

contactcenterinsights.analysisRules.delete

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.analysisRules.update

contactcenterinsights.assessmentRules.create

contactcenterinsights.assessmentRules.delete

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessmentRules.update

contactcenterinsights.assessments.appeal

contactcenterinsights.assessments.create

contactcenterinsights.assessments.delete

contactcenterinsights.assessments.finalize

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.assessments.publish

contactcenterinsights.authorizedAnalyses.create

contactcenterinsights.authorizedAnalyses.delete

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedConversations.create

contactcenterinsights.authorizedConversations.delete

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedConversations.update

contactcenterinsights.authorizedConversations.upload

contactcenterinsights.authorizedFeedbackLabels.create

contactcenterinsights.authorizedFeedbackLabels.delete

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedFeedbackLabels.update

contactcenterinsights.authorizedOperations.get

contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.create

contactcenterinsights.authorizedViewSets.delete

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViewSets.update

contactcenterinsights.authorizedViews.create

contactcenterinsights.authorizedViews.delete

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.authorizedViews.update

contactcenterinsights.conversations.create

contactcenterinsights.conversations.delete

contactcenterinsights.conversations.export

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.conversations.update

contactcenterinsights.conversations.upload

contactcenterinsights.datasetAnalyses.create

contactcenterinsights.datasetAnalyses.delete

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.create

contactcenterinsights.datasetConversations.delete

contactcenterinsights.datasetConversations.export

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetConversations.update

contactcenterinsights.datasetConversations.upload

contactcenterinsights.datasetFeedbackLabels.create

contactcenterinsights.datasetFeedbackLabels.delete

contactcenterinsights.datasetFeedbackLabels.download

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasetFeedbackLabels.update

contactcenterinsights.datasetFeedbackLabels.upload

contactcenterinsights.datasets.create

contactcenterinsights.datasets.delete

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.datasets.update

contactcenterinsights.discoveries.delete

contactcenterinsights.discoveries.generate

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveries.update

contactcenterinsights.discoveryResults.get

contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.create

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.delete

contactcenterinsights.discoveryWorkspaces.deploy

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.discoveryWorkspaces.undeploy

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.encryptionSpecs.initialize

contactcenterinsights.faqEntries.delete

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqEntries.update

contactcenterinsights.faqModels.create

contactcenterinsights.faqModels.delete

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.faqModels.update

contactcenterinsights.feedbackLabels.create

contactcenterinsights.feedbackLabels.delete

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.feedbackLabels.update

contactcenterinsights.feedbackLabels.upload

contactcenterinsights.issueModels.create

contactcenterinsights.issueModels.delete

contactcenterinsights.issueModels.deploy

contactcenterinsights.issueModels.export

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.import

contactcenterinsights.issueModels.list

contactcenterinsights.issueModels.undeploy

contactcenterinsights.issueModels.update

contactcenterinsights.issues.create

contactcenterinsights.issues.delete

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.issues.update

contactcenterinsights.notes.create

contactcenterinsights.notes.delete

contactcenterinsights.notes.list

contactcenterinsights.notes.update

contactcenterinsights.operations.cancel

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.create

contactcenterinsights.phraseMatchers.delete

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.phraseMatchers.update

contactcenterinsights.qaQuestionTags.create

contactcenterinsights.qaQuestionTags.delete

contactcenterinsights.qaQuestionTags.get

contactcenterinsights.qaQuestionTags.list

contactcenterinsights.qaQuestionTags.update

contactcenterinsights.qaQuestions.create

contactcenterinsights.qaQuestions.delete

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaQuestions.update

contactcenterinsights.qaScorecardRevisions.bulkUpdateQaQuestions

contactcenterinsights.qaScorecardRevisions.create

contactcenterinsights.qaScorecardRevisions.delete

contactcenterinsights.qaScorecardRevisions.deploy

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecardRevisions.tune

contactcenterinsights.qaScorecardRevisions.undeploy

contactcenterinsights.qaScorecards.create

contactcenterinsights.qaScorecards.delete

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.qaScorecards.update

contactcenterinsights.settings.get

contactcenterinsights.settings.update

contactcenterinsights.views.create

contactcenterinsights.views.delete

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.views.update

contactcenterinsights.visibilityLabels.list